Does DirecTV suck?
Does DirecTV suck? If so, how much?
These are interesting questions to ponder.
Perhaps some research is in order.
"directv sucks" turns up 231,000 entries on Google.
"directv complaints" has 362,000 hits.
"directv terrible" results in 223,000 listings.
Directv has been charged with racketeering.
DirecTV has been fined twice for "Do Not Call" list violations.
DirecTV has been sued over poor high definition picture quality.
According to the Electronic Frontier Foundation, DirecTV "orchestrated a nationwide legal campaign against hundreds of thousands of individuals" who purchased smart cards from third parties, and "made little effort to distinguish legal uses of smart card technology from illegal ones"
DirecTV also signed me up for an expensive package called "NFL Sunday Ticket", which would allow me to watch any NFL football game, if I wanted to. The only problem is I specifically declined their oh-so-generous offer. I can still remember the phone conversation, in September of '05, because I remember thinking, "Wow, the hard sell on some expensive package right off the bat, with all the telemarketing tricks. That's a bad way to start off with this company..."
Because it's billed through my phone company, and because there's lag time on the billing, (and because, let's face it, I'm slightly disorganized), I didn't notice the NFL Sunday Ticket on my bill until November. When I called to complain, they told me the season was practically over, and I had to pay for it. After much fruitless arguing, they offered to give us a month or two of some free premium channels which they never did.
Now this year, the same thing happens. They tell me I was set for "auto renew". They tell me it's my fault for not reading my bill. They tell me I can't cancel my account without paying penalties until next October. They've charged me several hundred dollars worth of service that I never asked for, never agreed to, and that I have repeatedly told them that I do not want. They would not appear to be overly concerned.
I will spare you the whole story. I don't want to get all pissed off right before bedtime. But let's just say that if you are considering DirecTV service, you won't get a recommendation from me.